Getting started

The complete guide to Frompting

Everything from your first prompt as a guest to Brand Kits, image and video prompts, and team seats — in the order you'll actually meet them.

About 12 minutes 21 sections No account needed to start

Which plan are you on? Highlight only the parts that apply to you — everything else dims, so you can still see what the other plans add.

01

What Frompting actually does

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Frompting does one thing: it turns a plain-language description of what you need into a well-structured prompt you can paste into any AI tool.

The distinction matters, and it trips up most first-time users: we don't answer your question — we write the instructions that get you a better answer. Ask for "a welcome email sequence" and you don't get emails back. You get a detailed brief that tells ChatGPT, Claude or Gemini exactly what to write, who it's for, how long it should be, and what "good" looks like.

The reason that's worth doing is that most disappointing AI output isn't a model problem, it's a briefing problem. A vague prompt gets a vague answer. Frompting applies one of 60+ proven frameworks — structures like CO-STAR, RACE and Chain of Thought that professionals use to brief models properly — so you don't have to know prompt engineering to benefit from it.

The Frompting home page. "Generate" is where you will spend nearly all your time.
The Frompting home page. "Generate" is where you will spend nearly all your time.
The one-line version You describe the goal → we write the prompt → you paste it into your AI tool (or run it here). If you ever see the actual answer appear instead of a prompt, something's gone wrong — tell us.
02

Plans, limits and what you get

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Four ways to use Frompting. You can do useful work on every one of them, including without an account.

What you getGuestFreePremiumTeam
Price FreeFree$14.99/mo$129.99/mo
Prompts per day 3 6 1,500 15,000 shared
Prompts per week 15 30 No weekly capNo weekly cap
Frameworks 6 + General6 + GeneralAll 60+All 60+
Text prompts YesYesYesYes
Image & video prompts ——YesYes
Save prompts & history —YesYesYes
Brand Kit ——YesYes
Run in-app with your own key ——YesYes
Seats 11110

Two things worth knowing before you decide:

  • Free and Premium run on the same model. We don't downgrade free users to a weaker AI — what you see on the free plan is representative of our real quality. Paid plans get priority capacity and far more volume.
  • The frameworks are the main upgrade. Free gives you 6; Premium unlocks all 60+ plus image and video. That's the difference you feel most.
The pricing page, where you can switch between monthly and yearly billing.
The pricing page, where you can switch between monthly and yearly billing.
Yearly billing Premium drops to $12.99/month billed yearly, Team to $109.99/month. Same features either way.
03

Try it without an account

Guest

You don't need to sign up to see whether this works for you. Go straight to Generate and start typing.

  1. Open the Generate page.
  2. Describe what you need in the big box — plain language is fine, and a full sentence beats a keyword.
  3. Pick a framework from the dropdown, or leave it and we'll suggest one.
  4. Press Generate. Your prompt streams in a few seconds.
The generator as a guest — the same engine paying users get, with a smaller allowance.
The generator as a guest — the same engine paying users get, with a smaller allowance.

As a guest you get 3 prompts a day, up to 15 a week, using the free frameworks. Your allowance is tracked against your connection, so clearing cookies won't reset it.

Your prompts are kept, even as a guest Every prompt you generate is stored in your own browser for 30 days, and you can browse the lot at My Prompts — no account needed. The catch is that it's that browser only: it won't follow you to your phone, and clearing site data clears it. Saving a prompt to your account, which does follow you anywhere, needs a free account.
04

Create your account

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A free account roughly doubles your allowance and, more importantly, starts keeping your work.

  1. Go to Register.
  2. Enter your name, email and a password. Use an address you can receive mail at — you'll need to confirm it.
  3. Open the verification email and click the link. It's idempotent, so clicking twice is harmless.
  4. You're in. You now have 6 prompts a day and 30 a week.
Registration. Verification matters — an unverified account is limited.
Registration. Verification matters — an unverified account is limited.
Disposable addresses are blocked Temporary and throwaway email services are refused at signup. If your own company domain is caught by mistake, contact support and we'll unblock it — that's a rare false positive, not a policy.

One free account is allowed per signup location, which keeps the free tier sustainable for everyone.

05

Signing in

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Sign in at the login page with your email and password. Forgotten passwords are reset by email from the same screen.

Signing in. After five failed attempts an account pauses briefly.
Signing in. After five failed attempts an account pauses briefly.
One session at a time Your account is meant for one person, so signing in somewhere new ends the previous session. On Team plans each member gets their own login and their own session — you don't share one account between colleagues.

If you're told you're already signed in elsewhere, sign out there first, or wait about twenty minutes for the idle session to expire on its own.

06

The Generate screen

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Everything happens on Generate. The screen has four parts, top to bottom.

  1. What do you want a prompt for? — your topic, up to 5,000 characters. Detail helps: "a welcome email for new subscribers to a small coffee roastery, warm and personal" beats "welcome email".
  2. Additional context — up to 2,000 characters for audience, tone, constraints or anything else that changes the answer.
  3. Domain & Framework — the structure to apply. Covered in the next section.
  4. Advanced options — creativity, response length and other knobs. Every one defaults to Auto, which is a genuinely good default.
The Premium generator, with the Text / Image / Video tabs across the top.
The Premium generator, with the Text / Image / Video tabs across the top.

Premium and Team accounts see the three Text · Image · Video tabs above the form. Free and guest users get the text generator only, which looks a little simpler:

The free generator — same engine, text only, no tab strip.
The free generator — same engine, text only, no tab strip.
Your tab is remembered Whichever tab you last used is restored next visit, so the Generate button always matches what you're looking at.
07

Choosing a framework

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A framework is a proven structure for briefing an AI. CO-STAR, for instance, covers Context, Objective, Style, Tone, Audience and Response format — so the prompt it produces can't quietly forget who the reader is.

You have three ways to choose one:

  • Let us suggest. Start typing and matching frameworks appear under the box. Click one to accept.
  • Browse by domain. Pick a domain first — Strategy & Planning, Persuasion & Conversion, and so on — to narrow the list.
  • Pick General. "General (No Framework)" applies no structure and just writes the best prompt it can. A perfectly good default when nothing fits.
The framework library, where each framework is explained with its ideal use case.
The framework library, where each framework is explained with its ideal use case.
If nothing is suggested The suggester is deliberately conservative — it would rather say nothing than push a bad fit. No suggestion just means it isn't confident, so choose one yourself or use General. It never blocks you.

Browse everything at the framework library. 6 are free (plus General); the other 54 need Premium.

08

Reading your prompt

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Press Generate and your prompt streams in live, usually within a few seconds. Here's a real one, from the topic "a welcome email sequence for new subscribers to a small-batch coffee roastery" using CO-STAR:

A real generated prompt. Note the assigned role, the explicit word count, the audience, and three highlighted gaps.
A real generated prompt. Note the assigned role, the explicit word count, the audience, and three highlighted gaps.

A good prompt from Frompting reliably contains:

  • A role — "You are a copywriter specialising in email marketing for artisanal food brands."
  • The task and its real dimensions — three emails, ~150 words each, subject lines and preheaders.
  • The audience, stated explicitly.
  • Quality criteria — what a good answer looks like, so the AI can self-check.
  • A boundary — something to leave out. Here: no discount offers unless you supply them.
Why lengths are in words, not pages "Two pages" means nothing to a language model — it has no page. Word and character counts are instructions it can actually follow, so we always use those.
09

Filling the gaps

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You'll see highlighted gaps in square brackets, like [BRAND_NAME: the roastery's name]. These are deliberate, and they're the most important thing to understand about how Frompting works.

We refuse to invent facts about your business. A prompt that confidently asserts your team size, your pricing or your product name — when you never said — produces an answer that is fluent and wrong. So wherever the prompt needs something only you know, we leave a labelled gap instead of guessing.

Every generated prompt tells you how many gaps are left to fill.
Every generated prompt tells you how many gaps are left to fill.
  1. Click any highlighted gap.
  2. Pick a suggested value or type your own.
  3. It's swapped into the prompt immediately. Click again to change it.
You can leave them Send the prompt with gaps unfilled and the AI will make its own assumptions. That still works — it's just more generic, and whatever it guesses may not match your reality. Thirty seconds of filling gaps is the highest-value thirty seconds in this whole guide.
10

Using your prompt

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Under every generated prompt is a row of actions.

The action bar: feedback and refine, one-click open, run in-app, share and save.
The action bar: feedback and refine, one-click open, run in-app, share and save.
  • Open in — sends the prompt straight to ChatGPT, Claude, Gemini, Perplexity or DeepSeek. Some prefill the box for you; the rest copy the prompt as the tab opens, so you just paste.
  • Refine Prompt — improve it without starting over. See the next section.
  • Run with my key — get the actual answer without leaving Frompting (Premium and Team).
  • Save Prompt — name it and keep it. Signed-in users only.
  • Share Prompt — produces a link to the prompt.
  • 👍 / 👎 — genuinely read, and genuinely used to improve the engine.
Image and video tools change with the tab On the Image tab the buttons become Midjourney, Leonardo and Ideogram; on Video, Sora, Runway and Kling. You always get tools that can accept the kind of prompt you just made.
11

Refining a prompt

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If a prompt is close but not right, refine it rather than regenerating. Type what you want changed — "make it shorter and less formal", "add a section about shipping" — and press Refine.

Refining keeps the structure that was already working and applies your steer on top, streaming the result live. Each refine is registered as a new version, so you can compare against what you had and go back if the change wasn't an improvement.

A refine uses one prompt from your allowance It's a real generation, so it counts the same as pressing Generate. You must also type an instruction — refining with an empty box does nothing, because we'd have no idea what to change.

Refine understands what kind of prompt it's working on: refining an image or video prompt keeps the visual structure instead of rewriting it into prose.

12

Run it with your own key

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Premium and Team users can run a prompt and get the real answer without leaving Frompting — using your own API key from OpenAI, Anthropic, Google, Mistral, Groq, xAI, DeepSeek or OpenRouter.

  1. Click 🔑 Keys under any generated prompt, or open API Keys in your dashboard.
  2. Paste the key for whichever provider you use and save it.
  3. Choose the provider and model in the run bar, then press Run with my key.
  4. The answer streams into a workspace where you can edit it, format it, and export to PDF or Word.
The API Keys page. Keys are stored in your browser and never reach our servers.
The API Keys page. Keys are stored in your browser and never reach our servers.
Where your key lives In your browser, and nowhere else. Keys are kept in your own browser's local storage and sent directly to the provider with each request. They are never stored on our servers, never written to our logs, and never visible to us. The trade-off is that clearing your browser data clears your keys, and you'll need to re-enter them on a different device.

Answers are kept locally for 30 days so you can come back to them, and you can delete any saved key individually at any time.

13

Image prompts

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Switch to the Image Prompts tab. Describe your image, choose your target platform — Midjourney, DALL·E, Stable Diffusion, Leonardo, Ideogram, Firefly, Imagen — and generate.

The image generator, with platform selection and style controls.
The image generator, with platform selection and style controls.

Each platform reads prompts differently, so we write for the one you pick:

  • Midjourney gets comma-separated descriptors and real parameters (--ar, --v, --no) appended correctly.
  • DALL·E gets flowing natural prose, which is what it responds to.
  • Stable Diffusion and Leonardo get a proper Negative prompt: line.

You also get an automatic negative prompt — the things you don't want (extra fingers, warped faces, blurry edges) added for you, merged with anything you specify. It's deliberately left off DALL·E and ChatGPT, which read negatives as things to include.

Real people become inspired-by originals Name a celebrity or a trademarked character and most image tools will simply refuse the prompt. So we adapt the subject into an original character — keeping everything you specified and changing only the identifying signature. You get a prompt that actually runs.
14

Video prompts

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The Video Prompts tab targets Sora, Runway, Kling, Veo, Pika, Luma and Hailuo.

The video generator, including a field for motion you want to avoid.
The video generator, including a field for motion you want to avoid.

Video prompts come out structured into labelled sections — Subject, Action, Camera, Lighting, Environment, Style, Motion, Technical and Negative — because video models follow a labelled brief far better than a paragraph. It also makes the prompt easy to edit: change the Camera line without touching anything else.

The Negative section catches the failure modes specific to video: warped motion, camera jitter, flickering, morphing hands.

15

Brand Kit

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A Brand Kit is a saved identity that gets folded into every prompt automatically, so you stop re-typing "friendly but not chatty, British spelling, never say synergy" on every single generation.

The Brand Kit manager. Text kits shape writing; visual kits keep a character consistent.
The Brand Kit manager. Text kits shape writing; visual kits keep a character consistent.

There are two kinds, and the generator picks the right one for the tab you're on:

  • Text kits — voice, audience, things to always say, things to never say, banned words. Used for text prompts.
  • Visual kits — subject, wardrobe, visual style, palette, visual negatives. Used for image and video, to keep the same character and style across a whole series where only the scene changes.

You can keep as many kits as you like — one per client or product — with one default per type.

Two things it deliberately won't do A kit's voice overrides the creativity knob, so the two can't fight. And brand claims stay as fill-in gaps — we'll apply your tone all day, but we won't invent your pricing, guarantees or credentials.
16

Presets

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Presets save the mechanical settings — platform, framework, creativity, response length — as a named combination you can reload in one click.

Saved presets. Useful when you generate the same shape of thing repeatedly.
Saved presets. Useful when you generate the same shape of thing repeatedly.
Presets vs Brand Kit Easy to confuse. A preset remembers where the knobs are set. A Brand Kit remembers who you are. Most people who use both have several presets and one Brand Kit per brand.
17

History and saved prompts

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Two different things keep your work, and it's worth knowing which is which.

  • History is automatic, and it works for everyone including guests. Every prompt you generate is kept in your browser for 30 days — nothing to remember. The last few show on the Generate page; the rest live at My Prompts, searchable and paginated.
  • Saved prompts are deliberate. Press Save Prompt, give it a name, and it's stored to your account — available from any device at Dashboard → Prompts.
My Prompts — your full local history, searchable.
My Prompts — your full local history, searchable.

The rule of thumb: history is a safety net, saving is a decision. If it matters, save it — history lives in the browser you generated it in, so a different laptop won't have it.

18

Your dashboard

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Your dashboard is the account side of Frompting.

The dashboard home, showing usage at a glance.
The dashboard home, showing usage at a glance.
  • Prompts — everything you've saved, with its framework and type.
  • Analytics — what you generate, which frameworks you lean on, how your usage moves.
  • API Keys — your own provider keys for running prompts in-app.
  • Presets and Brand Kit — manage your saved setups.
  • Billing — plan, invoices, payment method, cancellation.
  • Settings — name, password, email preferences, active sessions.
Analytics. Most people are surprised by which frameworks they actually use.
Analytics. Most people are surprised by which frameworks they actually use.
Changing or cancelling your plan All self-service under Billing. Cancelling keeps your access until the end of the period you've already paid for — you're never cut off mid-month — and your saved prompts and Brand Kits stay put if you come back.
19

Team plans

Team

Team gives you 10 seats — you plus nine colleagues — each with their own login, their own history and their own saved prompts.

Team management: invite members, see activity, remove seats.
Team management: invite members, see activity, remove seats.
  1. Open Dashboard → Team.
  2. Add a member by name and email; they get their own credentials.
  3. They sign in normally and start working.
  4. Remove anyone at any time to free their seat.

The plan carries 15,000 prompts a day shared across the team, with a 1,500-a-day ceiling per member so one enthusiastic colleague can't drain the pool before lunch.

Everyone gets their own login Members are real accounts, not a shared password. That's what makes per-member usage visible on the team page — and it means the one-session rule applies per person, not per company.
20

The Chrome extension

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The Chrome extension puts Frompting inside the AI tools you already use. A button appears next to the message box on ChatGPT, Claude, Gemini and fifteen other sites — type your rough idea, click it, and a proper prompt replaces what you typed, without leaving the page. It also does the one thing no chat site does for you: saves a whole conversation so you can continue it anywhere.

It signs in with your normal Frompting account, so your plan and allowance carry across. Everything below is free unless marked otherwise.

Installing and finding the button

  1. Add it from the Chrome Web Store (Chrome, Edge and Brave all work), then pin it: the puzzle icon at the top-right of the browser, then the pin next to Frompting.
  2. Open ChatGPT, Claude, Gemini or any of the 18 built-in sites. If the tab was already open, refresh it once — the browser only injects into pages opened after the install.
  3. Look just above the top-right corner of the chat box. The Frompting button sits there, with three small controls beside it: history, the gear, and a dotted handle you can drag the whole set anywhere with. Double-click the handle to put it back.
The Frompting button just above the chat box, with history, the gear and the drag handle beside it.
The Frompting button just above the chat box, with history, the gear and the drag handle beside it.

Enhance: rough idea in, structured prompt out

Type your idea in the chat box however it comes out, then click the button. The panel reads what you typed and picks the framework that fits it best, with others that fit one tap away — or choose No framework for a plain rewrite. Tap a row to change the framework, the target AI, tone, length and format, or your Brand Kit; anything left on Auto is decided from your prompt. Then Enhance prompt. The prompt streams in on the right, and Insert drops it into the chat box. Nothing is sent to the AI until you press send.

The panel, with RACE picked for a launch-email idea and CO-STAR and TRACE under Also fits. The sections down the left: Enhance, Saved, Snapshots, Brand Kit and Settings. Six frameworks are free; Premium has all 60+.
The panel, with RACE picked for a launch-email idea and CO-STAR and TRACE under Also fits. The sections down the left: Enhance, Saved, Snapshots, Brand Kit and Settings. Six frameworks are free; Premium has all 60+.
The finished prompt — a RACE prompt showing its own bones. Highlighted gaps are for facts only you know; click each to fill it. Copy, Refine, Edit, Save, or Insert into the chat.
The finished prompt — a RACE prompt showing its own bones. Highlighted gaps are for facts only you know; click each to fill it. Copy, Refine, Edit, Save, or Insert into the chat.
Saved: your prompts, marked text, image or video, with the one you pick open on the right. Account prompts (Premium) and prompts on this device. Star one and it is available by name from f/prompt.
Saved: your prompts, marked text, image or video, with the one you pick open on the right. Account prompts (Premium) and prompts on this device. Star one and it is available by name from f/prompt.

Ask for the same thing twice and the cached result comes back at no cost. Everything you generate is kept on this device and searchable from the history button; on Premium, Save also stores a prompt to your account, so it is on your other machines and in your dashboard.

Refine, without starting over

Two ways. Inside the panel, Refine under the result takes an instruction — "shorter", "add a table", "more formal" — and rewrites the prompt in place, keeping its framework intact. From the page, once a prompt is already in the chat box, the small button beside Frompting opens Quick Refine: pick a suggestion chip or type a change, and the result replaces what is in the box. Each refine uses one prompt from your allowance.

Quick Refine from the page. The chips are read from the prompt itself — replace the bracketed gaps, set the tone, say what to avoid.
Quick Refine from the page. The chips are read from the prompt itself — replace the bracketed gaps, set the tone, say what to avoid.

The f/ commands

Type f/ at the end of whatever is in the chat box and a menu appears. ↑↓ to move, Enter to choose, Esc to dismiss; keep typing to filter.

The f/ menu, over the chat box.
The f/ menu, over the chat box.
  • f/save — save this conversation as a snapshot. Every turn, in order, with attached documents converted to text and pictures carried along. Saved on this device; nothing is uploaded.
  • f/load — insert a saved snapshot here. Lists your snapshots and attaches the one you pick to this chat as a file, with any pictures or documents it references and a short instruction so the AI reads it as context rather than as your message. Works across sites and accounts.
  • f/switch — move this chat to another AI. Saves the conversation, opens the AI you pick in a new tab with the chat attached, and writes what you asked for there — carry on, a second opinion, a challenge, an improvement, a fact-check or a different approach. You press send.
  • f/search — search inside your snapshots. Type the words after the command. Every snapshot on this device is searched, with a snippet of where it was said.
  • f/folder — switch or reconnect your snapshots folder. Shows the folder in use and every folder you have used before; pick one and f/load and f/search show the snapshots in that folder.
  • f/prompt — insert one of your saved prompts. Your favourites and account prompts, filtered as you type, inserted ready to edit or send.
  • f/enhance — turn what you have typed into a better prompt. Put your text first, then the command: write a cover letter for a nursing job f/enhance. It opens the panel with your text loaded; one click on Enhance rewrites it.

Context Snapshots: save a conversation, continue it anywhere

Every AI chat forgets. It hits a limit, it gets too long, it lives in one account on one site. A snapshot takes the whole conversation out of the page and makes it a file on your device that any AI can pick up from: f/save in the chat you want to keep, then f/load in any chat — a fresh one on the same site, a different AI, a different account, tomorrow — add your question, and send. The new session has every decision, every draft and every file from the old one.

What travels with it: every message, in readable Markdown; attached documents converted to text and placed exactly where they were attached (PDF, Word, Excel, CSV, Markdown and more), so the next AI reads them as part of the conversation; pictures, uploaded alongside when you load; a scanned PDF with no text to extract, kept as the original file. When a site would not give a file back, the snapshot says so in plain words where the file was. f/save is built and verified on ChatGPT, Claude, Gemini, Perplexity and Grok; f/load, f/prompt and f/enhance work on every site the extension runs on. Saving on other sites is not offered yet.

Your free allowance runs out mid-project Three hours into a project on a free plan and the message limit lands. f/save, open another AI you have — f/load, "continue from where we stopped". You lose nothing but the tab.
The chat got too long The tone you agreed in message 3 is gone by message 60. Snapshot, open a fresh chat, load: the whole history in one clean file, read with a fresh context window.
Draft in one AI, review in another ChatGPT wrote the proposal; you want Claude's read. Load the snapshot into Claude and ask what it would change — it sees the brief, the drafts and the reasoning, not just the final text.
A reusable context pack Spend one conversation establishing your company, product, audience and voice. Snapshot it. Load it at the start of every new chat — the AI is briefed before you ask anything.
Hand a conversation to a colleague Download the snapshot as .md and send it. They load it into their own AI and have exactly what you had.
Before an upload expires ChatGPT removes uploaded files after about an hour. Snapshot while they are fresh and the document's text lives inside the snapshot for good.
Free, for everyone f/save and f/load work in every chat on every plan, and your snapshots are complete — documents, pictures, all of it. A snapshot is saved on your device and never uploaded to Frompting.
Premium: the snapshot library A page where you browse, search, read and download every snapshot, and set a sync folder that Chrome, Edge and Brave share. Open it from Settings in the panel.
The library: every snapshot with the site it came from, its date, turns and size. Search by title or site; View, Download .md, Delete. Deleting here never touches a file in your sync folder.
The library: every snapshot with the site it came from, its date, turns and size. Search by title or site; View, Download .md, Delete. Deleting here never touches a file in your sync folder.
The viewer: find anything and step through the matches, jump between turns, copy or download. Attached documents are shown in a labelled box, exactly where they were attached.
The viewer: find anything and step through the matches, jump between turns, copy or download. Attached documents are shown in a labelled box, exactly where they were attached.

Image and video prompts

On Premium, the Image and Video tabs write prompts for Midjourney, DALL·E, Stable Diffusion, Sora, Runway, Kling and the rest — style, aspect ratio, lighting, shot, negatives formatted for the tool you chose; video as labelled sections. A prompt naming a real person is rewritten around an original character, since those tools refuse likenesses. Pick a Brand Kit in the panel and it is applied automatically — a visual kit keeps the same character and style across a series.

Image mode: rows for the target tool, the look, light and shot, what to avoid, and a character kit.
Image mode: rows for the target tool, the look, light and shot, what to avoid, and a character kit.

Settings, and other sites

The gear beside the button opens Settings in the panel: your account and remaining prompts, connection status and the site you are on, shortcuts into the web app, Context Snapshots with the button to your library, and every command with its full description and an example. Leave the Frompting URL alone unless you run your own server.

Settings: account, connection, the Frompting URL, help and shortcuts on the left; every f/ command and Context Snapshots on the right.
Settings: account, connection, the Frompting URL, help and shortcuts on the left; every f/ command and Context Snapshots on the right.
Click any command for the full description and an example.
Click any command for the full description and an example.

On a site Frompting does not know, open the small window from the Frompting icon in the browser toolbar and press Enable here. The browser asks for permission for that one site, and the button appears. The same window lists the sites you have added, with a remove button for each.

Privacy

  • The extension reads what you type in the chat box only when you press Enhance, a refine, or an f/ command — never on its own.
  • A snapshot is saved on your device, and in the folder you choose if you set one. It is never uploaded to Frompting; we cannot see it.
  • When you f/load a snapshot, it goes to the AI site you are on as a file you attach — the same as dragging a file in yourself.
  • The only server the extension talks to is Frompting's, to write prompts and to check your plan. Details in the privacy policy; every feature with a screenshot in the complete extension guide.
21

Troubleshooting

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I got the answer instead of a prompt
That's a bug, not a setting — Frompting should always return instructions, never the finished work. Use 👎 on the result so we can see the case, then regenerate.
My prompt is full of [BRACKETS]
Working as intended. Those are gaps for facts only you know — click each one to fill it. If you'd rather have fewer, put more detail in your topic and context: we only leave a gap where something genuinely wasn't supplied.
I've run out of prompts
Guests get 3 a day and 15 a week; free accounts 6 a day and 30 a week. The daily allowance resets overnight and the weekly one at the start of the week. Premium raises it to 1,500 a day. Remember a refine counts as a generation.
The Generate button does nothing
Almost always an empty required field — usually no framework selected. Check for a highlighted field. If the suggestion popup is covering the button, press Escape to dismiss it.
"You're already signed in on another device"
One session per person. Sign out on the other device, or wait about twenty minutes for the idle session to expire. On Team plans, give each colleague their own seat rather than sharing one login.
My signup email was rejected
We block disposable and throwaway email services. If that's caught your real company domain, contact support with the address and we'll allow it — it's a rare false positive and we fix them quickly.
The prompt came out garbled or repetitive
We detect this automatically and show a Regenerate banner. Press it — the retry uses a different model and almost always fixes it.
Where did my history go?
History is stored in the browser you generated in, so it won't follow you to another device or survive clearing site data. Anything you press Save Prompt on is stored to your account instead and is available anywhere.
The extension button is not showing on the chat page
Refresh the tab once — the browser only injects extensions into pages opened after the install. If the site is not one of the 18 built-in ones, open the small window from the Frompting toolbar icon and press Enable here. If you dragged the buttons somewhere odd, double-click the dotted handle or use Reset button position in Settings.
The extension says I am a guest, but I am signed in
Sign in at frompting.com in the same browser, then reopen the panel — it checks your plan each time it opens. If you have pointed the extension at your own server, authorise it from the toolbar window → Advanced → Save & authorise.
"ChatGPT did not confirm the upload" after f/load
Free ChatGPT accounts allow only a few file uploads a day. When the site turns the snapshot down, Frompting puts it on your clipboard: press Ctrl+V under the line it wrote in the chat box, then send. If you can see the file attached after all, just send.
A document in my snapshot says its contents are not available
The site would not give the file back. ChatGPT removes uploads after about an hour, so snapshot a conversation while its files are fresh. On Gemini and Grok, attached files can be named but not read — a limit of those sites, and the snapshot says so where the file was.

That's the whole product

The fastest way to make it stick is to generate one prompt for something you're actually working on today.